Shipping Policy

Shipping

As soon you place your order, you will receive a confirmation email. Orders are shipped using feasible logistics partner and the customer will receive it within 15 days from ordering. International shipping time may differ according to the location. All orders are shipped from our studio in Ahmedabad. In case the customer requires the delivery to be done urgently, we can try and will have to be notified 2 days in advance.

 

Shipping within India

Once shipped please allow 3-5 working days from dispatch for your goods to reach the destination.

 

International Shipping

TAANKJHANK currently ships only in India.

  

Accuracy:

We have made every effort to display as accurately as possible the colours of our products that appear on TAANKJHANK website, however, as screens vary, we cannot guarantee that your screen's display of any colour will be completely accurate.

Bespoke Items: 
Please note that you will not be entitled to cancel or return an order for any items as all our products are made to order, bespoke or customised, unless the product is faulty or not as described.

 

Exchange:

We offer exchange in sizes only. The customer must initiate the size exchange request via email at info@taankjhank.com, within 3 days of receiving the goods. The goods must be sent back in their original state, unused and with intact tags. Each piece goes through a quality check, packed and sealed carefully. The product is only eligible for a return in the case of damage in transit.

We do not accept returns or exchange on custom made, or made to measure pieces.

Sale Items:

Items sold under promotions, or at a discounted price cannot be exchanged or returned under any circumstances.

 

OUR COD POLICY

We do not provide COD (Cash on Delivery).

We provide FREE SHIPPING on PREPAID orders all over India, however Cash On Delivery in not available at the moment. 

Why do you not offer COD?

There have been situations where some customers do not accept COD order at the time of delivery due to various reasons – including change of mind.  Due to this the parcel comes back to us which is called as RTO or return to Origin – which includes 200% courier fee. That means that for a parcel that is not delivered and comes back to us we have to spend approx Rs 400-600 INR unnecessarily which is a difficult situation for a small business like us.

Moreover if the product was short in supply it is blocked only in transit for 15-20 days – and during this time a genuine buyer is not able to buy that product as it becomes temporarily out of stock! So- in the end the customers suffer due to non-delivery of a confirmed COD order.

We do not offer COD facility

Happy Shopping.